Please contact the Clinic on 08 8384 4811 to book.
Please note the Practice is by appointment only.
If you are severely unwell with respiratory symptoms including shortness of breath or chest pain please call 000 (triple zero) immediately.
We ask you wear a mask when attending the clinic if you have respiratory symptoms such as sore throat, cough or flu like symptoms.
Welcome.
Consulting Hours
Monday 8.30am – 5.30pm
Tuesday 8.30am – 5.30pm
Wednesday 8.30am – 5.30pm
Thursday 8.30am – 5.30pm
Friday 8.30am – 5.30pm
Closed weekends and public holidays
Australian Clinical Labs
Monday – Friday 8.30am-12.30pm
Floreat Surgery is now a mixed billing practice and our Independent GP’s may no longer direct bill patients to Medicare routinely.
Consultations are made by appointment and are 15 minutes per patient to assist with 1-2 concerns.
Longer consultations for multiple problems, insurance and employment medicals, removal of lesions, first antenatal visits, and full “medical” checks can be booked for 30 minutes.
Please report to the reception desk upon arrival and our staff will check your identifiers by asking for you full name, date of birth and address. Please advise changes required to your change of address, phone contact including mobile, Medicare or Centrelink entitlements and next of kin.
Urgent matters e.g. chest pain, trouble breathing, feverish child, and allergic reactions need to be dealt with as a priority and may effect your waiting time. We apologise for any inconvenience.
Test results, recalls, repeat prescriptions and referrals require a booked appointment.
Telephone consultations are available, if eligible, by booking only, fees apply.
New patients require a 30 minute appointment with the nurse followed by 30 minutes with the GP.
If you are unable to keep your appointment, please notify us as early as possible so that the appointment can be re allocated. A sms will be sent on failure to notify us of a cancelled appointment and may incur a fee.
Services Provided
-
General Appointments
-
Workcover & Motor Vehicle
-
Insurance & Employment
-
Removal of Minor Lesions
-
Child & Adult Immunisations
-
Aged Care Assessments
-
GP Management Plans
-
Antenatal Care
-
Hormonal Implants
-
Mental Health
-
Preventative Medicine
-
Travel Medicine
-
Over 75 Care Assessments
-
Iron Infusions
Doctors offering services from Floreat Surgery
-
Dr Elaine Ignacio
GP - working Tuesday, Wednesday & Thursdays
-
Dr Sonya Hammerstein
Independent General Practitioner.
Dr Hammerstein provides all aspects of general practice care and has a special interest in emergency medicine and chronic disease management.
Sonya works Tuesday & Thursdays
-
Dr Vinh Thoi
GP - working Monday, Wednesday
& Fridays
-
Dr Jessica Leonard
Independent General Practitioner.
Jess enjoys the diversity of general practice and is accredited to provide shared antenatal care. They are also qualified as a Public Health Physician and has a focus on preventive health and working with patients on their health goals.
Jess works Tuesday & Fridays
-
Dr Joanna Palmer
GP - Monday, Tuesday & Thursdays
Visit Us
Floreat Surgery
194 Main South Road
Morphett Vale, SA 5162
Hours
Monday 8.30am – 5.30pm
Tuesday 8.30am – 5.30pm
Wednesday 8.30am – 5.30pm
Thursday 8.30am – 5.30pm
Friday 8.30am – 5.30pm
Closed weekends and public holidays
Phone (08) 8384 4811
Fax (08) 8384 7085
HealthLink EDI: florsurg
After Hours
When we are closed our phone lines automatically divert to Morphett Vale Medical Centre After Hours Clinic and National Home Doctor Service.
National Home Doctor Service
Phone: 13 74 25 or book via https://homedoctor.com.au/locations/adelaide
Morphett Vale Medical Centre After Hours Clinic
Phone: 8326 6999
Telephone Consultations
Telephone Consultations are available with your Doctor, only if you have visited the clinic for a face to face consult in the past 12 months, as regulated by Medicare.
All telephone consults for scripts, referrals and results require a booked appointment and will be scheduled in the next available time.
Our Nurse may also be available for any queries you may have.
Home Visits
This service is not currently offered by our doctors.
Aged Health Assessments are available to patients over 75yrs which involve a nurse attending your home and then following up with a GP in clinic.
If you are interested in this service please call the surgery to book.
Cancellations
We would appreciate you telling us as soon as possible if you think you may be late or need to cancel your appointment. Sometimes your appointment may need to be rescheduled if you are late.
A cancellation fee may apply for not attendance at appointments without sufficient prior notice (normally 2 hours).
Translator Services
If required, the practice can arrange a translator/interpreter through the translator service or the national Auslan booking service.
Please advise reception staff if you require this service.
Patient Feedback
Our practice endeavours to provide a comprehensive high quality service for our patients. At times we may invite you to complete a questionnaire to identify areas in which we may improve that service.
If you are unhappy with any aspect of our care please feel free to discuss this with the practice manager personally, or by phone, or letter. However, if you feel there is a problem you wish to take up outside, you may wish to contact the S.A. Government centre for handling medical complaints.
The address is:
Health and Communities Services Complaints Commissioner
PO BOX 199
Rundle Mall
Adelaide 5000
Phone (08) 8226 8666
Or visiting their website www.hcscc.sa.gov.au which contains information and forms to help you lodge a complaint unaided.